Several weeks back, I brought my 80 Gig iPod Classic to the local Mac store to have it repaired.  The Click Wheel had become faulty, and as a result, it was almost impossible to pause a song, or shut the thing off.

Almost three weeks later, I still hadn’t heard anything from them, so I contacted them to get a status update, only to find that they hadn’t even shipped it back for repair yet!  Needless to say, I was livid.  They immediately shipped the unit, and let me know they’d keep me updated.  That was a week and a half ago.

Having already spent several weeks without my tunes, I called back personally every other day to get a status on it.  Finally today, I received a call from the Mac store, telling me that they still hadn’t heard anything from Apple.  They guy I talked to said he’d talked it over with his boss, and they didn’t want me to wait any longer.  I’m now sitting at home with a brand new, 120 Gig Classic as compensation for my time.  Not a bad deal.  I’ll certainly shop there again, at least when it comes to iPods or accessories.  I still intend to buy a Dell laptop, especially with Windows 7 sounding so damn promising, but as for my music needs, I’ll leave those with Apple and the iPod.